Real Estate
Residential contract acquisition and negotiation, property showings, client relationship development, proposals and offers, sales opportunity follow-up and portfolio support.
Real Estate · Facility Management · Property Management
Managing properties with commercial focus.
Experienced property and operations professional supporting owners, tenants and organizations across real estate, property management and facility operations — with hands-on oversight of contracts, budgets, maintenance, service delivery and client relationships.
Services
Where I add value
I support property owners, residential projects and organizations with practical management across real estate activities, facility operations and property administration — combining client service, commercial awareness and hands-on operational follow-up.
Property Management
Tenant relations, common expenditure administration, budget preparation, bookkeeping coordination, owners’ association support, correspondence and property-related follow-up.
Facility Management
Operational oversight of common areas, resource allocation, service quality, site inspections, engineers and facility managers coordination, and FM-related requirements.
Operations & Maintenance
Preventive and corrective maintenance coordination covering water systems, HVAC, fire-fighting equipment, electrical systems, CCTV, gates and common-area electromechanical equipment.
Building Services
Coordination of housekeeping, waste management, reception and security support, pest control, generators, landscaping, elevators, water treatment and BMS services.
Budget & Cost Control
Annual and project budget preparation, expense monitoring, invoice support documentation, common charge records, payment collection follow-up and cost management.
Tenant & Owner Relations
Handling concerns and complaints, maintaining positive relationships with owners and tenants, coordinating notifications, meetings, minutes and ongoing project communications.
Service Quality & Inspections
Weekly site inspections, service-delivery monitoring, identification of required civil maintenance works and follow-up to ensure operations proceed as planned.
Commercial & Client Support
Client relationship management, sales and marketing reporting, new business opportunities, proposals, offers and professional stakeholder interaction.
Experience
Property expertise backed by broader business experience
My career combines property and operations management with earlier experience in banking, marketing, customer relations, HR, sales and technology — bringing a broad operational and commercial perspective to property management.
2015+Property & Operation Manager at ProServices SAL
2012Property & Maintenance management experience
2006Banking, marketing and customer-channel leadership
LAUB.S. Computer Science
Approach
Hands-on management
Effective property management depends on consistent follow-up: understand the property and stakeholders, organize resources and service providers, inspect execution and resolve issues before they grow.
1
Assess
Understand the property, contracts, budgets, operational requirements and stakeholder priorities.
2
Coordinate
Align owners, tenants, engineers, facility teams, suppliers and specialized subcontractors.
3
Inspect
Follow up on site, monitor service quality, maintenance requirements, expenses and pending works.
4
Resolve
Address concerns, maintain service continuity and keep property operations moving efficiently.
About
Experience across property, operations and client management.
Houssam El Jamal
Property and operations professional with extensive experience in property management, maintenance coordination, residential contracts, tenant and owner relations, budgeting, cost control and service delivery.
My background also includes banking, marketing, HR, customer care, sales and technology, supporting a practical management style focused on communication, quality, organization and commercial results.
Real EstateProperty ManagementFacility ManagementOperationsMaintenanceTenant RelationsBudgetingClient Management
Let’s discuss your property or facility needs.
Reach me directly by phone or email to discuss real estate, property management, facility operations or property-related opportunities.